How to return a Surface device bought from the Microsoft Store online

1. Can you refund Microsoft store purchases?
2. Can you return a Microsoft Surface?
3. Can I return my Surface Pro?
4. Can I cancel a Microsoft purchase?
5. How do I cancel a Microsoft subscription and get a refund?
6. Can I still get a refund for Cyberpunk 2077?
7. Is Minecraft eligible for a refund?
8. How does Microsoft warranty work?
9. Can you refund a subscription?
10. How do I get a refund from Microsoft?
11. How do I refund a digital Xbox game?
12. Can you return downloaded Xbox games?

Can you refund Microsoft store purchases?

Returning items you bought from Microsoft Store for exchange or refund. If you purchased a product from Microsoft or Microsoft Store, you can request a return. You'll then find out if your product is eligible for a return. ... You can check your Order history to verify what you've ordered from Microsoft.

Can you return a Microsoft Surface?

60-day return policy

Try out a Surface for 60 days. If you're not satisfied for any reason, return it in like-new condition in its original packaging.

Can I return my Surface Pro?

We will accept returns and exchanges for eligible products for 30 days from the date of purchase or download, as applicable. Simply return the eligible product in like new condition and in its original packaging, along with all parts, components, instruction manuals and documentation that were initially included.

Can I cancel a Microsoft purchase?

Go to your Order history and find the order or pre-order. ... Select Cancel item next to the item you want to cancel. If you don't see this option, you've already been charged for the item, but you can request an exchange or refund.

How do I cancel a Microsoft subscription and get a refund?

Go to the Services & subscriptions page for your account. Select Manage next to the subscription you want to cancel. Under Payment settings, select Cancel. If you qualify for a refund, you'll be prompted to choose between don't charge my subscription again or end now and get a refund.

Can I still get a refund for Cyberpunk 2077?

PlayStation: Sony will now offer full refunds to those who bought “Cyberpunk 2077” on the PlayStation Store. ... So those who bought and download a digital copy of “Cyberpunk 2077” can request refunds by clicking here. Sign into your account and select the order containing the game to begin the refund process.

Is Minecraft eligible for a refund?

Refunds for Minecraft: Java Edition

We can offer a refund in the following situations if you contact Mojang Support within 15 days of purchase: If you made a duplicate purchase. If a purchase was made without your permission. If you're unable to play your game after visiting our technical support resources.

How does Microsoft warranty work?

The standard warranty covers hardware defects only and does not provide any coverage for accidental damage. Technical support provides help and technical assistance for preinstalled software for the first 90 days after purchase. ... Microsoft Complete extends the standard warranty and includes accidental damage protection.

Can you refund a subscription?

Subscriptions can be canceled at any time. If you are unable to access the content, we can issue a refund.

How do I get a refund from Microsoft?

To get a refund, you must visit the Microsoft account website with your web browser and navigate to Payment & Billing > Order History. Then, select the app or game and select “Request a refund.”

How do I refund a digital Xbox game?

To request a refund for a digital purchase, select the order or orders below, and then select Request refund.

Can you return downloaded Xbox games?

All sales of Digital Game Products are considered final, but we understand there may be extenuating circumstances. ... You can start the refund request process for any Digital Game Product by signing in to the account that made the purchase at Request an Xbox refund.